Privacy Policy

This Privacy Policy explains how CH Villa Exumas (chvilla.com) ("we," "us," or "our") collects, uses, and protects information when you visit this website, chat with us, or book a stay with one of our properties.

Information We Collect

When you reach out through our contact form, live chat, or booking widget, we may collect the information you choose to provide — typically your name, email address, phone number, and the contents of your message or booking request. When you book a stay, that reservation is processed through our booking partner, Hostaway, which collects the payment and stay details needed to confirm your reservation.

How We Use Your Information

• To respond to inquiries and confirm bookings
• To coordinate check-in, add-on services, and concierge requests
• To improve this website and understand how visitors use it
• To send booking-related updates, and, where you've opted in, occasional offers

Cookies & Third-Party Services

This site uses a small number of third-party tools that may set cookies or collect usage data on our behalf:

• Hostaway — powers our booking search and calendar widgets
• Tawk.to — powers our live chat, so our team can respond to your questions in real time
• Google Ads — helps us understand which pages lead to bookings, using standard conversion tracking

You can control cookies through your browser settings at any time.

Data Sharing

We don't sell your personal information. We share it only with the service providers above, to the extent needed to run this website and process your booking, or where required by law.

Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the details below.

Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from children.

Contact Us

Questions about this policy can be sent to contact@rodmanlozano.com.